Ordering
- What is order confirmation, why do I need to confirm?
- Why is the price of my product not showing up in the shopping cart?
- When you will contact me after I submit an online request?
- When you will contact me after I email you a request?
- What information is required to setup a customer account?
- May I know contact info of your distributor?
- Is a GenScript account mandatory for quotations or orders?
- How do I check my order status?
- How can I use my coupon when purchase by shopping cart?
- How can I update my VAT#?
- How can I update my shipping address/billing address?
- How can I submit my request?
- How can I reset my password?
- How can I place order?
- How can I place bulk orders for peptide service?
- How can I place bulk orders for gene service?
- How can I place an order if my payment information is not in your system?
- How can I get the invoice?
- How can I create a group/add a new member/remove a member?
- How can I access QC files?
- Can I use GenScript Ezcoupon to place my orders?
- Can I update shipping address after placing order?
- Can I ship out 2 orders together to save shipping fee?
- Can I ship one order to 2 different shipping addresses?
- Can I order first and then do the payment later after the order delivered?
- Can I change/cancel the order?
- Can I change payment method after placing order?