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What is order confirmation, why do I need to confirm?
When you will contact me after I submit an online request?
When you will contact me after I email you a request?
What information is required to setup a customer account?
May I know contact info of your distributor?
Is a GenScript account mandatory for quotations or orders?
How do I check my order status?
How can I use my coupon when purchase by shopping cart?
How can I update my VAT#?
How can I update my shipping address/billing address?

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How can I reset my password?

September 09, 2019 12:50
Updated

Please follow the instruction here: https://www.genscript.com/customer/profile/changepassword.

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