If the order is not confirmed, you can change or cancel it at anytime. Once the order is confirmed, you need to contact your account manager to check whether or not the order can be changed/canceled. If you don't have your account manager's specific contact info, you can also email to firstname.lastname@example.org for help.
Articles in this section
- Why is the price of my product not showing up in the shopping cart?
- When you will contact me after I submit an online request?
- When you will contact me after I email you a request?
- What information is required to setup a customer account?
- May I know contact info of your distributor?
- Is a GenScript account mandatory for quotations or orders?
- How do I check my order status?
- How can I use my coupon when purchase by shopping cart?
- How can I update my VAT#?
- How can I update my shipping address/billing address?